Terms & Conditions
PRINTERS, STENOGRAPHIC, AND CLERICAL ERRORS: Tool Specialty
Company is not responsible for printers' errors or any stenographic
and clerical errors. All such errors are subject to correction.
ENGINEERING ASSISTANCE: Any selection or application suggestions
made by Tool Specialty Company personnel are only to assist the
customer / distributor and in all cases determination of fitness
for purpose or use is solely the customer / distributor's responsibility.
SCHEDULED SHIPMENTS: All scheduled shipments must be confirmed
with a written purchase order including delivery information. Any
changes must be agreed upon by both customer / distributor and Tool
Specialty Company and confirmed in writing. Confirmed scheduled
shipments are non-cancelable and non-returnable.
CANCELLATIONS: All cancellations or orders for standard
stock items must be confirmed and authorized by Tool Specialty Company
in writing and are subject to a 20% or more cancellation charge.
Restocking charges will be made on returned merchandise, which was
not confirmed. Specially manufactured items are non-cancelable.
SHORTAGE OR ERROR: All claims for shortages or a shipment
error must be made within 10 days after receipt of shipment. Shipper
number, invoice number and stock number must be referenced. Our
liability is limited to the material value on the invoice or to
its replacement at Tool Specialty Company discretion.
DAMAGED MERCHANDISE: Since the terms of sale are FOB shipping
point, all claims for loss and damage are to be filed against the
carrier by the consignee. This does not apply to shipments via U.P.S.
in which case you should write to Tool Specialty Company for instructions
on handling the claim. A return authorization must be issued prior
to returning damaged material.
OPEN ACCOUNTS: Tool Specialty Company may extend credit
to customers / distributors with a good published rating. Firms
may apply for an open account by requesting a credit application
form from the Credit department and returning it for processing.
All orders are COD or cash until credit is approved.
- TERMS: Normally terms of payment on open account are
NET 30 days from the date of invoice, payable in United States
- BILLINGS: All goods shipped on open account are billed
immediately. Customer / distributor is billed and agrees to pay
directly from our invoice.
- PAST DUE ACCOUNTS: Net accounts are considered past due
at the end of the month following the month of shipment. All past
due accounts are subject to a 1½ percent per month service charge.
Tool Specialty Company reserves the right to hold up any current
and/or future shipments and require that these be paid on a COD
and/or cash basis before delivery if a customer / distributor
is found to be slow paying, taking unwarranted discounts, exceeds
their established credit limit, or if customer / distributor's
financial/operating status materially changes. All open account
customer / distributors / distributors behind on payments over
30 days are considered slow paying.
- RETURNED CHECKS: All customer / distributors checks returned
by our bank unpaid are subject to a $25.00 charge for each occurrence.
- COLLECTION FEES: Customer / distributor agrees to reimburse
any collection and/or attorney fees incurred by Tool Specialty
Company in trying to collect payment on any outstanding obligation
owed Tool Specialty Company by customer / distributor.
SHIPPING TERMS: All shipments are FOB Tool Specialty Company,
Los Angeles, California. Unless otherwise specified.
MINIMUM ORDER: $25.00
COD ORDERS: All COD charges and shipping charges will be
added to the invoice. Cancellation or rejecting COD orders after
shipping will be subject to future orders being required to be prepaid
TELEPHONE ORDERS: Telephone orders are accepted at the risk
of the purchaser and shipments are made before receipt of confirmation
are for the special convenience of the customer / distributor.
RETURNED GOODS: Any discrepancies in shipments received
by you must be reported to us immediately in writing. Such merchandise
may not be returned to us and will not be accepted by us, unless
and until we have been notified in writing of such nonconformity
and have assigned a return authorization number. Any non-conforming
merchandise returned must be accompanied by a copy of our invoice
indicating our return authorization number. In no event may merchandise
be returned to us that has been misused, abused, or mistreated whether
by the carrier or otherwise, and we shall not accept the return
of non-conforming merchandise if such merchandise is returned to
us incomplete or in non-saleable condition. Upon our receipt of
returned non-conforming merchandise as set forth in this paragraph,
and subject to a reasonable handling and restocking charge, we shall
credit your account for the full amount of the purchase price paid
to us by you for such merchandise. Merchandise will not be accepted
for return after 30 days from receipt of merchandise.
TRIAL TOOLS: Our many years of experience clearly
show that test and trial orders are rarely followed by a final test
conclusion. We can both follow results if you give us a purchase
order at current prices for the test tools basd on the quantity
being tested. If the test is successful, and additional tools are
ordered, they will be priced at the larger quantity and the test
tools will be credited to that order.